Support
CurrentWave Portal™ mobile app support
The CurrentWave Portal™ mobile app for iOS and Android gives employees of organizations that use CurrentWave Portal™ instant, sourced answers from their organization's policies and documents. Type a question, or ask by voice and hear the answer read aloud.
Getting access
Access to CurrentWave Portal™ is provided by your organization. If you don't have a sign-in, contact your organization's CurrentWave Portal™ administrator. We aren't able to create accounts for individuals.
Signing in
Sign in with the same CurrentWave Portal™ account you use on the web or in the browser extension. If you can't sign in, contact your organization's CurrentWave Portal™ administrator or email us at mobilesupport@currentwave.ai.
Get help
Email mobilesupport@currentwave.ai. To help us respond quickly, please include:
- Your organization's name
- Your phone model and operating system version (for example, iPhone 15, iOS 26)
- The CurrentWave Portal™ app version (shown in the app's Settings)
- A short description of the problem and, if possible, a screenshot
Privacy and your data
Read our Privacy Policy to learn how the CurrentWave Portal™ app handles your information, including microphone use for voice questions.
To request access to, or deletion of, your data, contact your organization's CurrentWave Portal™ administrator, or email mobilesupport@currentwave.ai with the subject "Data request". We will work with your organization to respond as required by our agreement with them and by applicable law.
Company
The CurrentWave Portal™ app is published by CurrentWave AI LLC, Thousand Oaks, California.