At CurrentWave AI, we transform customer support and knowledge management with our next-generation AI solutions.
OUR SOLUTIONS - TAILORED AI FOR EMPLOYEES AND CUSTOMERS
Save time. Reduce costs. Build stronger customer relationships.
CXplainAI
Empower Your CX Team
CXplainAI is a web-based knowledge assistant designed to deliver your team fast, secure, high-quality access to your company's documents and procedures. It centralizes your internal knowledge, ensuring employees have quick access to the information they need.
Key Benefits:
Instant answers from your internal data
Centralized knowledge without having to organize your documents
Reduced escalations and reliance on management support
Reliable, citation-backed answers available within minutes after document uploads
CXchatAI
Empower Your Customers
CXchat is a real-time, AI-powered chat solution that delivers fast, accurate, and consistent responses to customer inquiries. It connects your customers to your real-time data and public knowledgebases, while maintaining your brand's voice.
Key Benefits:
Instant, accurate responses to customer questions
Seamless connection to your live data
Operates 24/7 to ensure uninterrupted support
Reduce the need to escalate to a human agent
CurrentWave AI bridges the gap between employee support and customer satisfaction.
OUR PROCESS - SIMPLE AND SECURE KNOWLEDGE MANAGEMENT
Empowering your team starts with unlocking the knowledge your already have.
At CurrentWave AI, we break the information bottleneck. We make knowledge retrieval simple, stress-free, and efficient. Whether your information is neatly organized or scattered across multiple documents, we’ll help you turn it into a powerful, easy-to-use knowledgebase. No matter where you start, we’ll guide you every step of the way.
Our Streamlined Process
1. Collect & Upload Your Documents:
Easily upload your documents, articles, web pages, and other data into our secure, AI-powered knowledgebase - no need for organization.
2. Get Instant, Reliable Answers:
Employees and customers get immediate, AI-driven answers to their questions about your business.
3. Ongoing Tuning and Customization:
Our expert team works alongside your team to constantly fine-tune our AI model to that it is customized for your business. You will receive continual improvement to the AI resulting in accuracy, clarity, and brand alignment.
4. Access Enterprise Reporting and Actionable Insights
Our AI-generated reports offer real-time visibility into user activities, analyzes team questions and AI responses to identify trends, pain points, and areas for service improvement.
Most clients are up and running in one business day.
OUR PROCESS - SIMPLE AND SECURE KNOWLEDGE MANAGEMENT
Empowering your team starts with unlocking the knowledge your already have.
At CurrentWave AI, we break the information bottleneck. We make knowledge retrieval simple, stress-free, and efficient. Whether your information is neatly organized or scattered across multiple documents, we’ll help you turn it into a powerful, easy-to-use knowledgebase. No matter where you start, we’ll guide you every step of the way.
Our Streamlined Process
Easily upload your documents, articles, web pages, and other data into our secure, AI-powered knowledgebase - no need for organization.
Employees and customers get immediate, AI-driven answers to their questions about your business.
Our expert team works alongside your team to constantly fine-tune our AI model to that it is customized for your business. You will receive continual improvement to the AI resulting in accuracy, clarity, and brand alignment.
Our AI-generated reports offer real-time visibility into user activities, analyzes team questions and AI responses to identify trends, pain points, and areas for service improvement.
Most clients are up and running in one business day.
Reduction in Answer Retrieval Time
Access answers from your documentation 98% faster.
Supercharge Your Organization’s Knowledge
98%
OUR RESULTS - PROVEN IN NUMBERS
Reduce employee interruptions of supervisors and peers by 60%.
Interruptions Rate Improvement
60%
Reduction in Training Time
Slash employee onboarding and training time by 50%.
50%
OUR ONBOARDING - QUICK, SIMPLE, AND STRESS-FREE
Our AI solutions are simple to launch,
at a price that fits your budget.
Fast
Set Up
Our solution can be up and running in 1 day. Your team gets immediate value.
Easy
Implementation
No document prep needed. Implement with minimal IT involvement.
Affordable
Pricing
Our solutions are affordable for organizations of all types and sizes.
OUR IMPACT - SUCCESS STORIES
Partnering with CurrentWave AI positions us to elevate our member service and engagement to new heights. With their AI-driven solutions, we’re excited to serve our members even better and stay at the forefront of innovation in our industry.
Mark Hettinger
President & CEO, GFA Federal Credit Union
OUR IMPACT - SUCCESS STORIES
As a smaller credit union, our org structure is relatively flat. There is only one degree of separation between front line staff and the executive team. Because of CurrentWave AI, countless questions are being processed quicker and more accurately without any intervention from managers or executives. It’s literally saving us both time and money.
Nathan Grossenbach
President & CEO, Shoreline Credit Union
OUR IMPACT - SUCCESS STORIES
I was pleasantly surprised by how well CurrentWave AI handled a customer's complex payment issue. The AI's response was exactly what I would have provided myself. We are witnessing continuous advancements in how our customers are supported through AI via our Zendesk chatbot. Traditional chatbots could not have handled this level of complexity.
Luis Albornoz
Customer Service Supervisor, misterb&b
OUR IMPACT - SUCCESS STORIES
Our experience with the CurrentWave AI team has been outstanding. Their solution has revolutionized our operations, with our employees actively using it daily. We were confident AI would be a game changer for us, but the results have been even better than expected.
Beth Willis
AVP Operations, IH Credit Union
OUR IMPACT - SUCCESS STORIES
Implementing CurrentWave AI has been a game changer for Marine Credit Union, dramatically improving our daily operations. Our employees now find accurate answers for members in seconds instead of minutes. CurrentWave AI is one of the best enhancements we've made, saving us time and enabling faster, more efficient service for our members. We highly recommend their services to any credit union looking to transform their member experience and operations.
Darrick Weeks
CEO, Marine Credit Union
OUR TEAM - ROOTED IN EXPERIENCE
Our team knows what it takes to make you happy and your business thrive.
Our Founder and CEO, Pete Lunenfeld, has decades of success leading both startups and large-scale enterprise engineering teams. We’ve witnessed technology trends come and go, but we believe generative AI is here to transform the way businesses operate. We’re excited to harness its power to deliver measurable value to your organization, whatever its size.
Driven by Success
White-Glove Human Support
We use industry best practices to ensure your data, and your customer's data, is secure and private at all times.
Get personalized, expert support from our dedicated team every step of the way.
Secure and Private
The CurrentWave AI Difference
OUR VISION - ELEVATING CX WITH AI
Custom AI Solutions
We customize your solution to fit your specific business needs, no one-size-fits-all here.
Risk-Free
Experience our solutions with a risk-free trial—we guarantee you'll love it, or your money back.
Click the button below to discover how we can elevate your customer experience.
Our solutions make your team faster, smarter, and more efficient with the power of AI. We don’t replace your team - we supercharge them, helping you turn great customer service into lasting loyalty. Easy to use and backed by real human support, our solutions grow with your business, giving your team everything they need to deliver quick, accurate answers, and exceptional customer experiences.
We don't replace your CX team. We use AI to give your team superpowers.
OUR MISSION - KEEPING HUMANS AT THE CENTER OF OUR BUSINESS
OUR PROCESS - SIMPLE AND SECURE KNOWLEDGE MANAGEMENT
Empowering your team starts with unlocking the knowledge your already have.
At CurrentWave AI, we break the information bottleneck. We make knowledge retrieval simple, stress-free, and efficient. Whether your information is neatly organized or scattered across multiple documents, we’ll help you turn it into a powerful, easy-to-use knowledgebase. No matter where you start, we’ll guide you every step of the way.
Our Streamlined Process
Easily upload your documents, articles, web pages, and other data into our secure, AI-powered knowledgebase - no need for organization.
Employees and customers get immediate, AI-driven answers to their questions about your business.
Our expert team works alongside your team to constantly fine-tune our AI model to that it is customized for your business. You will receive continual improvement to the AI resulting in accuracy, clarity, and brand alignment.
Our expert team works alongside your team to constantly fine-tune our AI model to that it is customized for your business. You will receive continual improvement to the AI resulting in accuracy, clarity, and brand alignment.
Most clients are up and running in one business day.