Videos
On stage, on air, on the record
Conference sessions, podcasts, and webinars. Our CEO will talk knowledge management whenever someone hands him a microphone.
Two minutes at a time
Short clips from Pete Lunenfeld's conference sessions. One idea each, no sign-up, nothing longer than a coffee break.
Everybody is (not) doing AI
Think most businesses have adopted AI solutions? Think again. Now is your window to get ahead of your competition.
A warning for Luddites
In 1811 socks were something to conserve because they were hand made. How many pairs do you have now?
What if we solved knowledge management?
Knowledge management can be transformational within an organization when implemented properly. Learn where you'll see the biggest improvements in the least amount of time.
AI fixes the data problem you didn't know you had
Your AI is only as good as your data (and your data is worse than you think). Here's why that's fine!
Evaluating AI risk
A real-world framework for evaluating AI solutions and the risk they pose to your institution, so you know which to adopt and which are a pass.
3 reasons to use AI at your credit union
There are potentially three reasons to use AI, but only one really moves the needle. Watch to learn which one.
Where we have been guests
CEO Pete Lunenfeld on other people's shows, talking about knowledge work, retrieval, and what AI is and is not good for.
Podcast
Rethinking knowledge management in the age of AI
CEO Pete Lunenfeld on The Work Intelligence Loop with Todd Michaud.
Podcast
Is AI the greatest innovation or the biggest threat?
Pete Lunenfeld on The Blueprint with Brad Rice.
Sit in on a conversation
Thirty minutes with the credit union leaders running this every day. No slides about the future of AI, just what changed for their staff and members.
Unlocking institutional knowledge with AI
Unlocking institutional knowledge with AI
Banking's "forever problem"
Unlocking institutional knowledge with AI
AI + knowledge management: the key to exceptional member and employee experience
AI for small credit unions: a case study
More from the library
Events
Where to find us next — conference sessions, panels, and exhibitor booths across the credit union and banking calendar.
See the calendarBlog
Writing from the team on knowledge management, AI answers, and what actually changes for a service team.
Read the blogKnowledge Center
Every guide, story, video, and event in one filterable library.
Browse the library