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Banking's "Forever Problem": Knowledge Management, Capture & Analytics
32:22
Banking's "Forever Problem": Knowledge Management, Capture & Analytics
Discover in this webinar how banks and financial institutions are using AI to improve efficiency, strengthen compliance, and deliver better customer experiences, without a major technology overhaul. Organizations lose valuable time and introduce unnecessary risk when employees spend minutes searching for the right policy, procedure, or document. That hidden cost adds up, slowing operations, creating compliance exposure, and frustrating both employees and customers. ​ In this 30-minute session designed exclusively for bank leaders, you’ll see how AI can make institutional knowledge instantly accessible, consistently applied, and easy to manage.
"The Work Intelligence Loop" podcast short: AI Driven Knowledge Management:
06:04
"The Work Intelligence Loop" podcast short: AI Driven Knowledge Management:
CXplainAI Knowledge Management Tool
01:19
CXplainAI Knowledge Management Tool
Our internally-facing knowledge assistant delivers your team fast, secure, high-quality access to your internal knowledge, wherever it resides. Intuitive dashboards and monitoring tools give executives and supervisors real-time visibility into trends, conflicting documents, customer pain points, and areas for service improvement.
AI Plus Knowledge Management
39:07
AI Plus Knowledge Management
A fresh conversation on how AI-powered knowledge management can elevate credit union member and employee experiences. Entrepreneur and Senior Business Advisor Rick Cranston hosts a fireside chat with: • Tyler Valentine, President & CEO, StagePoint Federal Credit Union • Pete Lunenfeld, President & CEO, CurrentWave AI They reveal how StagePoint FCU's AI-driven approach to knowledge management: • Preserves institutional expertise—even when key team members move on • Empowers employees to quickly find the answers they need, reducing stress and improving efficiency • Drives higher member satisfaction by delivering fast, accurate support

Watch CEO Pete Lunenfeld on "The Work Intelligence Loop" podcast with Todd Michaud

Watch CEO Pete Lunenfeld on "The Blueprint" podcast with Brad Rice

Learn more about how we can supercharge your CX teams

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