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AI + Knowledge Management:

Webinar

CurrentWave AI
StagePoint Logo

The Key to Exceptional Member and Employee Experience

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Wednesday, March 12, 2025

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12:00 PM PT / 3:00 PM ET

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Zoom/LinkedIn Live

Description

We’re excited to invite you to you to a fresh conversation on how AI-powered knowledge management can elevate member and employee experiences.  You won’t want to miss this new success story!

Entrepreneur and senior business advisor Rick Cranston will lead an insightful discussion with:


Tyler Valentine, President & CEO, StagePoint Federal Credit Union
Pete Lunenfeld
, President & CEO, CurrentWave AI

 

They’ll reveal how StagePoint’s AI-driven approach to knowledge management:

  • Preserves institutional expertise—even when key team members move on

  • Empowers employees to quickly find the answers they need, reducing stress and improving efficiency

  • Drives higher member satisfaction by delivering fast, accurate support

 

Why Attend?

• Real-World Results from StagePoint FCU

Get a behind-the-scenes look at how documented processes and quick access to information can positively transform member service and employee satisfaction.

 

• Learn How AI Enhances Knowledge Management
Discover how AI helps teams quickly find answers, reducing anxiety and improving efficiency.

 

Practical Takeaways You Can Implement
Hear tangible strategies and success metrics that can help your own credit union or organization thrive.

Tyler Valentine

Tyler Valentine

President & CEO

StagePoint Federal Credit Union

Pete Lunenfeld

Pete Lunenfeld

President & CEO

CurrentWave AI

Rick Cranston

Rick Cranston

Senior Business Advisor

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Speakers

This is a prior event.  Click on the thumbnail to view the recording.

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